DATE LAST MODIFIED: 23 June 2025
Introduction
Byteforge Tech Limited ("we", "us", or "our") takes the privacy and security of your information very seriously. This Privacy Policy outlines how we collect, process, and handle information that identifies or is associated with you ("personal information") when you access our website (the "Site") or play games ("Developer Games") published by independent game developers using our services ("Developers").
The purpose of this policy is to help you understand our practices regarding the collection, use, and disclosure of your personal information. We are committed to protecting your privacy and complying with all applicable data protection laws and regulations. By accessing our Site or using our services, you agree to the practices described herein.
Information Collection and Usage
We may collect the following personal information when you interact with Developer Games or our services:
Contact details: First name, surname, email address, residential address, and phone numbers (collected during account registration, profile updates, or customer support interactions). This information is used to identify you, communicate with you, and provide personalized experiences.
Profile and account information: Gender, age or age range, profile images, usernames, passwords, and avatars. This helps personalize your gaming experience, ensure compliance with age restrictions, secure your account, and facilitate social interaction within the gaming community.
Communications: Messages exchanged bilaterally or in small groups via email, post, or other methods. These are stored to improve your experience, address concerns, and maintain records of interactions.
Third-party information: Data from app stores, gaming platforms, or social media platforms (if you link your account to our services). This helps us understand your engagement across different platforms.
Location information: Data from mobile devices or IP addresses (where legally permitted). This enables region-specific content, compliance with local laws, fraud detection, and service improvements based on regional preferences.
Activity and technical data: Details about your use of our websites (e.g., content viewed, visit duration, usage frequency, referral sources, preferences), as well as device information (hardware model, operating system, browser type, IP address, unique device identifiers). This optimizes service performance, troubleshoots issues, and analyzes user behavior to enhance the overall experience.
Government identifiers: Passport numbers, driver's licenses, or social security numbers (collected only when required by law for tax reporting, age verification, or other legal obligations).
Sensitive information: Biometric data, precise geolocation, driver's licenses, or financial information (collected solely to meet legal or regulatory requirements, such as enhancing security or processing payments/prizes).
Information is collected through:
Direct submission (e.g., account creation, profile updates, or communications with us).
Automated tools (cookies, pixels, and similar technologies) when using our services.
Third-party sources (platform providers, payment processors, analytics partners).
Public sources (where legally permitted).
We use your personal information for the following purposes:
Account management: Registering and authenticating your account, verifying your identity during login, and maintaining profile settings to ensure secure and personalized access.
Legal compliance: Ensuring you meet age and jurisdictional requirements to access Developer Games or specific features, in line with regional regulations.
Social connectivity: Helping you find other players (e.g., by accessing your device contacts with permission) to enhance community interaction.
Payment processing: Recording purchases, updating your account with virtual items or credits, and issuing receipts for in-game transactions.
Service delivery: Providing in-app messaging, chat functions, gameplay records, and profile customization features to enhance your gaming experience.
Customer support: Assisting with technical issues, gameplay questions, transaction concerns, or other problems.
Service improvement: Measuring performance, fixing bugs, developing new features, and testing products by analyzing user behavior.
Marketing insights: Identifying how users learn about Developer Games to evaluate advertising effectiveness and optimize marketing strategies.
Communications: Sending service-related updates, responses to inquiries, policy change notifications, and resolving complaints.
Marketing materials: Sending emails, newsletters, or promotions (in accordance with your preferences; you can manage these settings via your account or unsubscribe links).
Security and fraud prevention: Detecting and preventing unauthorized access, abuse, or fraud; conducting security investigations; and enhancing protective measures.
Legal compliance: Responding to legal proceedings, regulatory requirements, or defending legal claims.
Enforcement: Monitoring and addressing violations of our terms of use, and enforcing agreements with third parties.
Other lawful purposes: Uses consistent with legal requirements or your explicit consent.
We may share your personal information with third parties only in the following circumstances:
Legal requirements: Disclosing information to comply with laws, regulations, legal processes, or governmental requests (e.g., court orders or subpoenas).
Business transactions: Transferring data in the event of mergers, acquisitions, reorganizations, bankruptcies, or asset sales. You will be notified via email or a website notice of any changes in ownership or data usage.
Third-party service providers: Sharing with advertising platforms, analytics providers, or technical partners (e.g., for infrastructure support or customer service). These parties are contractually required to:
Secure your data.
Use it solely to provide services to us.
Adhere to this Privacy Policy.
We will not share your personally identifiable information with third parties outside these scenarios without your prior consent.
We are committed to protecting your personal information through physical, technical, and administrative safeguards, including:
Secure server infrastructure, data encryption, firewalls, and intrusion detection systems.
Strict access controls for employees and contractors.
Regular reviews and updates to security practices, including periodic audits and staff training.
However, due to the inherent risks of the internet, we cannot guarantee absolute security.
We retain your personal information only as long as necessary for business purposes or legal compliance. If you uninstall our software or stop using our services, your data will be deleted within three months. If you clear data via in-app settings, local data is deleted immediately, and server data is removed within one month.
You may opt out of personalized advertising through your account settings or instructions in marketing communications. Note that:
Opting out does not prevent data collection for operational purposes (e.g., fraud prevention).
Opt-outs apply only to the specific browser/device used; repeat steps for other devices.
Third-party advertising practices are beyond our control, and we make no warranties regarding their opt-out services.
Non-personalized advertisements for our services may still be displayed after opting out.
All content, design elements, software, and services (including text, images, logos, and audio/video clips) are our exclusive property, protected by the Berne Convention, international copyright laws, and other applicable regulations. You may not copy, modify, distribute, sell, or lease any part of our services without explicit permission.
We reserve the right to suspend or terminate your access to our services if we believe you violate applicable laws, this Privacy Policy, or harm other users, third parties, or our interests.
Do not send us confidential or proprietary information. Any feedback, suggestions, or ideas submitted to us become our property, and we may use them without compensation, though we will not use your name without legal requirement or your permission.
Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors, in compliance with laws such as the U.S. Children's Online Privacy Protection Act (COPPA). If we inadvertently collect data from a child, we will delete it promptly. Parents/guardians who believe their child has provided information should contact us immediately.
The following supplements apply to California residents under the California Consumer Privacy Act (CCPA):
Right to Know: You may request details about personal information collected, disclosed, or sold in the past 12 months (e.g., sources, categories, recipients, and purposes).
Right to Delete: You may request deletion of your personal information (note: this may limit access to certain services).
Right to Opt Out: You may opt out of the sale of your personal information.
To exercise these rights, contact us via designated channels. We will respond to verifiable requests within legal timeframes and will not discriminate against you for exercising these rights.
We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. Material changes will be notified via our services or as required by law.
